Desi Chakki Wala allows order cancellations under specific conditions to ensure a smooth shopping experience for our natural and pure products.

Cancellation Window

• Orders can be cancelled within 1 hour of placement, before processing begins.
• Once an order is processed or shipped, it cannot be cancelled. Refer to our Refund Policy for returns.

How to Cancel

1. Log in to your account on the website and go to “My Orders.”
2. Select the order and click “Cancel” (if within the window).
3. Alternatively, contact us immediately at [Email: support@desichakkiwla.com] or [Phone: +91 92530 71285] with your order number.

Refund on Cancellation

• Full refund (including shipping if applicable) will be issued to the original payment method within 5-7 business days.
• If payment was via cash on delivery, refunds will be processed via bank transfer.

Exceptions

• Customized orders or bulk purchases may not be cancellable.
• During high-demand periods (e.g., festivals), cancellations may be restricted.

We appreciate your understanding and aim to deliver the best desi flavors to your doorstep.